Reference

How We Handle Your Personal Data

Your privacy at parlaykingdom means your account details and payment connections — including PayPal, Venmo, and Play+ — are governed by a written policy, not assumptions. Access to this platform depends on state law and eligible regions.

Account Data ProtectedPayPal & Venmo PrivacyPlay+ Card SecurityData Request RightsState Law Compliance
parlaykingdom How We Handle Your Personal Data
REACH OUR TEAM

Contact Us About Your Privacy Rights

Privacy questions and data requests are handled by our support team through multiple channels. If you want to know what data we hold on your account, request a correction, or submit a deletion request, starting with live chat or email gets your case logged the fastest. For account-closure requests tied to data deletion, our team verifies your identity through the same process as a withdrawal verification — confirming it's your account before taking any action.

Team online

Live Chat

Open the live chat button inside your account dashboard to raise a privacy concern, file a data access request, or ask about how your payment data is handled.

Email Support

Send a written data request or privacy inquiry to our support email, found in the Help section of your account settings page, for a documented response.

Account Help Center

The Help Center inside your account walks through updating personal details, checking connected wallets like PayPal or Play+, and the steps for requesting account closure.

SECURITY AND RETENTION

Data Security, Cookies, and Retention

We handle your data with specific practices around how long we store it, what cookies do on our platform, how your account credentials are secured, and how we communicate policy changes. Your connected payment methods — a PayPal wallet, a Venmo account, or a Play+ card — sit within their own providers' security architecture. Our layer focuses on account access control, session integrity, and keeping your personal details accurate and current.

Data Retention We keep your account records while your account remains open and for the period required by applicable state and federal record-keeping rules after you close it.
Cookies and Tracking Session cookies keep you logged in and help our security layer detect unusual login attempts; analytics cookies are described in our separate cookie notice within the platform.
Account Security Your account is protected by password hashing and session-token expiry. Check connected payment methods like Venmo periodically and use a unique password to reduce access risk.
Policy Updates When we revise this policy, we notify you at the email address on your account and post the updated version here with a clearly marked new effective date.

Answers to Common Privacy Questions

Below are the questions we hear most often about how parlaykingdom handles your data. If your specific question isn't covered here, reach out through live chat or email — both channels are monitored by our support team. Your rights under state consumer privacy law depend on which state you're in, and the answers here reflect the practices we apply to accounts across all eligible states where our platform is available.

We collect your name, email address, date of birth, and the payment method you connect — PayPal, Venmo, or Play+. We also log session data like device type and IP address for security purposes.

We do not sell your data. Sharing happens only when required by law, to investigate fraud with a payment provider, or with contracted service vendors bound by data-processing agreements.

Payment credentials pass through the payment provider's own security layer and are never stored on our servers. We receive only transaction confirmation — not your wallet credentials or card numbers.

Depending on your state's consumer privacy laws, you can request a copy of your data, ask us to delete it, or correct inaccuracies. Contact support through live chat or email to start the process.

We retain records for the period required by applicable state and federal rules after account closure. We do not keep your data longer than those requirements specify.

We send an email notification to the address on your account and update this page with a new effective date. Check back here or watch your inbox for any material change notices.
Reference

Privacy Policy

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.